Privacy Policy
Last updated: Sep 25, 2025
If you are a customer using the Learnifier platform, please see our Product Privacy Policy which applies to your use of the SaaS service. The policy below is for visitors to our websites.
At Learnifier AB, we care about your privacy. This policy explains what personal data we collect, how we use it, and what choices you have. It applies when you visit our website (www.learnifier.com), when you sign up for a trial at signup.learnifier.com, and when you use our support site at support.learnifier.com.
Information We Collect
When you browse our websites, we automatically receive some basic technical information such as your IP address, the type of browser you are using, and which pages you visit. We use this information to keep our sites secure and to better understand how visitors use them.
When you fill in a form, for example, to request a demo, download a guide, contact us, or start a free trial, we collect the information you choose to provide, such as your name, email address, company, and role. If you become a trial user or customer, we will also process account information such as login details.
If you contact our support team through support.learnifier.com, we collect the details you provide so that we can assist you.
How We Use the Information
We use the information we collect to deliver what you have asked for—whether that is a demo, access to a trial, or help from our support team. We also use it to keep our services secure, to operate our business effectively, and to improve the experience for our users.
If you have agreed to it, we may also send you updates about Learnifier, including product news or invitations to events. You are always free to opt out of marketing communications.
Cookies
Our websites use cookies and similar technologies. Some cookies are necessary for the site to function properly, while others help us understand usage, improve performance, or provide more relevant marketing.
We provide a cookie settings page where you can view details about the cookies we use and adjust your preferences at any time. You can access it from the cookie banner shown when you first visit our site.
Legal Grounds for Processing
We only process personal data when we have a lawful reason to do so. Depending on the situation, this may be:
- Your consent, for example when you accept marketing communications or optional cookies.
- The necessity to fulfill a contract, such as when you sign up for a trial or a subscription.
- Our legitimate interests, such as improving our services, ensuring security, or contacting you about relevant business opportunities, balanced against your rights.
Sharing Information
We do not sell your personal data. We may share it with trusted service providers that help us operate our business—for example, hosting providers, payment processors, or analytics tools. These providers are bound by agreements that require them to protect your data.
In some cases, your data may be transferred outside the EU/EEA. If that happens, we use safeguards such as the European Commission’s Standard Contractual Clauses to ensure your rights remain protected.
How Long We Keep Your Data
We keep personal data only for as long as it is needed for the purposes we collected it. Technical data from browsing is generally stored for a short period, up to one year. Information related to trials and customer accounts is kept while you are using our services and for a period afterward if required for legal or accounting reasons. Marketing data is stored until you withdraw your consent or unsubscribe.
Your Rights
Under the GDPR, you have rights regarding your personal data. You can request access to the data we hold about you, ask us to correct or delete your information, object to certain types of processing such as marketing, withdraw your consent at any time, and ask for your data in a portable format.
If you are unhappy with how we handle your data, you can also file a complaint with the Swedish Authority for Privacy Protection (IMY) or your local data protection authority.
Additional Information for Visitors Outside the EU/EEA
If you are visiting us from outside the European Union, including from the United States, you may have additional rights under local privacy laws. For example, residents of California have the right to request access to the personal information we hold about them, ask us to delete it, or request that we do not share it for marketing purposes.
We want to be clear: we don’t sell personal information. We only share data with trusted service providers who help us run our services.
If you are based in California or another region with specific privacy rights, you can contact us at privacy@learnifier.com to exercise your rights. We may ask you to verify your identity before processing your request.
Our websites and services are not directed to children under 13, and we do not knowingly collect their personal information.
Security
Protecting your data is important to us. We use measures such as encryption, access controls, and secure hosting environments to keep personal data safe. We also have internal policies and procedures to ensure that our team handles your information responsibly.
Changes to This Policy
We may update this policy from time to time. When we make changes, we will update the “last updated” date at the top of this page. If the changes are significant, we will provide a more direct notice.
Contact Us
If you have any questions about this Privacy Policy or how we handle your data, you can contact us at:
Learnifier AB
Torsgatan 13
111 23 Stockholm, Sweden
Org.nr: 556701-2322
Email: privacy@learnifier.com
